COVID-19 has had a significant effect on world shipping. We aim to provide the best possible delivery solution.
- we are currently avoiding surface shipping
- we choose trusted tracked services only
- for our Hong Kong customers we aim for delivery within 3 working days (we do not currently offer a postal option)
- for international destinations our standard shipping time is between 7-14 days and costs $150HK
- you can choose to pay for faster option
We endeavour to deal with all taxes and duties, but occasionally customs can apply unexpected charges. These additional duties, taxes or shipping charges are the responsibility of the customer and will not be accepted as grounds for refund or return of goods.
The costs of shipping is calculated at time of order.
- wherever possible our packing is recycled and biodegradable
- we do not include printed packing slips or invoices unless requested